{"id":103,"date":"2020-01-01T09:00:26","date_gmt":"2020-01-01T06:00:26","guid":{"rendered":"http:\/\/185.35.4.58\/?p=103"},"modified":"2025-05-22T13:13:21","modified_gmt":"2025-05-22T10:13:21","slug":"mvision","status":"publish","type":"post","link":"https:\/\/microimpuls.com\/en\/mvision.html","title":{"rendered":"MVision"},"content":{"rendered":"

MVision collects, stores and delivers metrics, system information about the subscriber\u2019s device, as well as allows you to massively update and install firmware and applications.<\/p>\n\n\n

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It is simple: with the help of MVision, the operator\u2019s technical support monitors the subscribers\u2019 devices and changes their parameters, based on the information they receive from the monitoring system reports.
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Management<\/h2>\n\n\n\n

\u2022 Firmware update
\u2022 Mass installation \/ removal of applications.
\u2022 Massive adjustments.
\u2022 Mass execution of commands:
\u2014 clearing of user data;
\u2014 restart the device;
\u2014 cleaning the cache.<\/p>\n\n\n\n

You can find a list of supported devices and commands for each device knowledge-base<\/a>.<\/p>\n\n\n\n

Metrics<\/h2>\n\n\n\n

\u2022 Use of RAM.
\u2022 Total CPU load.
Processor temperature.
\u2022 Error counters:
\u2014 cc-errors;
\u2014 rtp-errors;
\u2014 decoded-errors.<\/p>\n\n\n\n

You can find a list of supported devices and metrics for each device knowledge-base<\/a>.<\/p>\n\n\n\n

Collection of system information<\/h2>\n\n\n\n

\u2022 Network settings and MAC.
\u2022 Type of device.
\u2022 Manufacturer.
\u2022 Memory use.
\u2022 Firmware and OS version.
\u2022 Device operating time.
\u2022 List of installed annexes:
\u2014 app id;
\u2014 version;
\u2014 title.<\/p>\n\n\n\n

A list of supported devices and settings for each device can be found knowledge-base<\/a>.<\/p>\n\n\n\n

Features<\/h2>\n\n\n\n

The server part comes on the basis of Smarty, but it is also possible option without Middleware. 
The server stores and processes all incoming information, plots and analyzes, notifies technical support of errors by mail.<\/p>\n\n\n\n

Real case<\/h2>\n\n\n\n

In technical support, a request is received that when playing channel N, an artifact appears on the screen - a green stripe. The problem occurred simultaneously on all devices of subscribers. Since all devices were connected to the monitoring system, the problem was quickly detected and resolved, while updating all devices.<\/p>\n\n\n\n

Supplementary material<\/h2>\n\n\n\n